Question & Answers

  What services does IAS, Inc. provide?
Over the past 18 years, IAS, Inc. has provided comprehensive investigative and claim management services to the insurance and legal communities. Through the integration of information technology, with professional investigative, medical and claim management experience, we provide a full array of services that include a number of public record searches, background investigations and claim investigative services that will complement the strategies you already have in place. Go to our Service & Price Guide to view a complete list of services we offer.

  Who uses IAS, Inc. ?
Our clients are typically from the insurance and legal communities; however, our services are available and prove helpful to a wide variety of industries, as well as to the general public.

  How does your system work?
Members submit requests for information via this website, fax or phone. All assignments are acknowledged and results of your search request and/or our investigative reports can be mailed, faxed or e-mailed to the client.

  How long does it take to get reports back?
Response times vary depending on the extent of the assignment and/or individual state time restrictions; however, rush assignments are welcome and we are always committed to getting you the information you require in a timely manner.

  Where do you get your information?
Integrated Adjustment Services, Inc. uses all available resources, including but not limited to government repositories, local courthouses and proprietary databases, to provide the most up-to-date and accurate information available. IAS, Inc. always uses ethical practices in the obtaining of information and adheres to all compliance regulations pursuant with the Grahm Leach Bliley Act, and guidelines defined by the Fair Credit Reporting Act and Driver’s Privacy Protection Act.

  How do I access the information?
If you are an IAS, Inc. subscriber, you will be provided with a username and password for this site. You login to make assignment requests and resulting reports can be mailed, faxed or e-mailed; however you request.

  Is there any cost involved in joining your service?
No, there are no setup or monthly access fees. After you become a member, you are charged only for the services that you use.

  How am I billed?
Business/Corporate subsribers will receive an invoice that accompanies their search results and/or reports. Payment is due upon receipt. Large volume accounts can also apply for monthly invoicing. Individual Consumers will receive an e-mail after receipt and review of their assignment, with instructions on how to pay using Paypal.

  What if I need help ordering information?
Feel free to give us a call at 1-800-303-9575. We are always happy to help!

  How do I become a member?
There is an easy to complete process for becoming a IAS, Inc. subscriber. See Set Up Free Account .